Inner Cloud

Nimbus

A product of Inner Cloud

Coming Soon

See everything.
Automate anything.
Manage from anywhere.

Nimbus is a modern RMM and IT operations platform built for MSPs and internal IT teams that want clearer device visibility, stronger automation, and a connected support experience.

Nimbus Support customer portal showing tickets, service status, and a managed device

The IT operations challenge

Your tools should reduce complexity—not create more of it.

Technicians need fast answers, repeatable actions, useful device context, and a support workflow that stays connected to the environment they manage.

01

Fragmented visibility

Important device and support information becomes harder to act on when it is spread across disconnected systems and screens.

02

Repetitive technician work

Routine scripts and administrative actions should be reusable, searchable, and easier to execute across the devices that need them.

03

Support without context

A ticket is more useful when it connects the user request to the managed device and the support history around it.

The Nimbus approach

One cloud-based workspace for day-to-day IT operations.

Nimbus brings device management, scripting, automation, job execution, support workflows, and operational visibility together for technicians who need to move quickly without losing context.

  • Device visibility
  • Reusable automation
  • PowerShell & CMD scripts
  • Multi-device execution
  • Run history
  • Device-aware support

Platform capabilities

Built around the work technicians actually do.

01

Managed device visibility

See the managed devices tied to your environment and keep useful operational context close to the work.

02

Script library

Maintain reusable PowerShell and command-line scripts with parameters, tagging, and search for repeatable technician workflows.

03

Multi-device execution

Run approved actions across one or multiple managed devices without rebuilding the same technician task each time.

04

Jobs & run history

Track execution activity and preserve a useful history of operational work performed through Nimbus.

05

Nimbus Support

Give users a branded support portal for tickets, managed devices, attachments, service status, and technician communication.

06

Cloud-based technician experience

Give MSP and internal IT teams a centralized workspace designed to support work across distributed environments.

Nimbus Support

Support without the disconnect.

Nimbus connects the customer support experience with the managed environment. Users can identify the affected device, describe the issue, attach supporting files, follow ticket activity, and stay connected with their IT team.

  • Device-aware support requests
  • Ticket status and conversation history
  • Screenshot and file attachments
  • Managed-device visibility for users
  • Service-status communication
Nimbus Support ticket details and conversation view
Nimbus Support new support request form

Designed for IT teams

Built for service providers and the teams inside the organization.

Managed Service Providers

Bring device operations, repeatable technician actions, scripting, job history, and a branded support experience together in one modern platform.

Internal IT Teams

Give your technology team one place to manage recurring device work, automate repeatable tasks, and support employees with more useful context.

Nimbus is coming soon

See more. Automate more. Put your IT operations in one place.

Talk with Inner Cloud about Nimbus and request an early product demonstration.